Refund policy

At SS Amrutva, we deliver fresh groceries, vegetables, pulses, and household essentials. Since these are perishable items, we only accept returns or replacements in the following cases:

When Refund/Replacement is Accepted

• Product received in damaged, spoiled, or leaked condition
• Wrong product delivered
• Quantity mismatch
• Package tampered at the time of delivery

Conditions

• Issue must be reported within 24 hours of delivery
• Photo/video proof of the damaged product is required
• Refund will be processed to the original payment method or wallet

Non-Returnable Items

• Fresh vegetables & fruits
• Items that have been opened or partially used
• Products without proof of damage